WEBINAR WEDNESDAY 11am - noon
CLUB BENCHMARKING PRESENTS: From Insight to Action:
Using Member & Employee Feedback to Drive Continuous Improvement
Even when it's painful, feedback from your Club's Members and Employees is priceless. In this session,Dr. Jim Butler of Club Benchmarking will explore six key aspects of the relationship between key stakeholders and the Club and explain how to translate that insight into an action plan that drives continuous improvement.
Use this link to join: https://global.gotomeeting.com/join/660889973
You may use your computer microphone and speakers (VoIP) or your phone.
For audio via phone:
Please dial +1 (213) 493-0618, Access Code: 660-889-973
Audio PIN: Shown after joining the meeting
The Art & Science of Story Telling presented by Andy Likes, voted best of 2018 CMAA World Conference Speaker by Evergreen Chapter Members. Club Leadership Teams will learn together how to mine, craft and deliver your Club's stories to Members, prospective Members and Employees.
9:30 Royal Cup Coffee Welcome and Registration
10am – 1pm Program with interactive team exercises and Story Mining
Glendale Country Club
$55 for members includes pre & break refreshments
$75 for staff at Member Clubs, $95 for non-members
Reservations by January 18
Program presented by Chapter Platinum Partner, Bargreen - Ellingson
WASHINGTON HOSPITALITY ASSOCIATION HILL CLIMB 2019
Join an organized descent on Olympia so you can meet face to face with your
State Legislators and tell them how the laws they pass impact your Club.
Get Details Here
11am - noon
JOE MARRA, Seattle Employment Attorney Presents:The Road to Being Sued for Violating Wage-Hour Law is Often Paved with Good Intentions
Most legal risks in the workplace arise at the frontline – where supervisors interact with employees on a day-to-day basis. A supervisor’s good intentions are irrelevant to determining whether there’s been a violation of the law. Indeed, good intentions can often lull a supervisor into having a false sense of security about dealing with employees.
Wine & Beer Tasting Training Event at Bargreen -Ellingson Tacoma
2pm Chapter Meeting
3-5pm Tasting and Training with bites to accompany wine & beer sips prepared by
Bargreen's Executive Chef Nick Musser
RSVP by February 15 $50 per Chapter Member and Club Staff
Carpooling Opportunities will be announced
FEBRUARY 24 - 28
CMAA WORLD CONFERENCE IN NASHVILLE
Read all about it
Evergreen Chapter at conference social on Monday, February 25
STRATEGIC PLANNING WORKSHOP
Presented by Henry DeLozier of Global Golf Advisors
10am - 4pm at Rainier Golf & Country Club
CMI Workshop Credits Awarded
10 RULES FOR CLUB SUCCESS
Presented by Richard Lareau of The McMahon Group
1-3pm at Seattle Yacht Club
Your Club’s Success is Determined by Your Members’ Day -to -Day Experiences - 10 essential rules that Private Clubs today must live by to ensure their members are consistently highly satisfied.
GM ROUND TABLE
11:00am - 1:00pm
Overlake Golf & Country Club
YOUNG PROFESSIONAL COMMUNITY SERVICE
4:00 serve dinner at Union Gospel Mission in Seattle. City Cocktail Outing will follow
Contact Jordan Pitre CCM for details
WEBINAR WEDNESDAY 2:00-3:00pm
Using Strategy Effectively- Presented by Global Golf Advisors
Private Clubs often forget to use the strategy that they already put in place. Other have strategic plans and do not know how to maximize their value. Learn how to maximize the effectiveness of private club strategy
You've got the plan, now how do you effectively implement it
WEBINAR WEDNESDAY 1:00 - 2:00pm
Attorney Robyn Stowell presents "Basic Legal Issues Every General Manager and Board Should Understand. This program is an abbreviated version of her highly rated presentation at 2019 CMAA World Conference in Nashville.
CMAA WEBINAR 11am - Noon
Women in Club Management Coaching Conversation Series: Women Supporting Women
Presenter: Shelley MacDougall
SENSORY WINE EXPERIENCE WITH REGGIE
1:30 - 3:30pm at the Washington Athletic Club
Reggie Daigneault is an advanced level Sommelier & Noted wine Educator
2:00-5:00 pm at The Washington Athletic Club
ACCP & Evergreen Chapter CMAA "Let's Meet Up" for networking, education & fabulous libations
Mix and mingle with your private club peers and brainstorm on the latest challenges, goals, revenue ideas and member experiences. 45 minutes of education will be followed by more connecting. Featured speaker is Lynne LaFond DeLuca, creator and CEO of Association of Club Catering Professionals.
WEBINAR WEDNESDAY 11am - Noon
Sean Bleyl of MembersFirst on Internet Tips & Tricks: Your guide to productivity with software you’ve never heard of.
GM ROUND TABLE
11:00am - 1:00pm
Broadmoor Golf Club
EAST SIDE CLUB TOUR
Travel in a Luxury Coach by Butler Seattle to East Side Chapter Clubs.
Itinerary in development
INTERNATIONAL TEAM MATCH
Annual competition between Evergreen & Dogwood Chapter Members
Bear Mountain Resort, Victoria BC
Arrangements will be made by Dogwood Chapter
24th ANNUAL GOLF TOURNAMENT
Rainier Golf & Country Club
Headline Sponsor, Turfstar- Western, Evergreen Chapter Platinum Partner
EVERGREEN CMAA ANNUAL MEETING & CHAPER CELEBRATION
Washington Athletic Club
6:00 pm Meeting 7:00pm Celebration
Special Guest ~ Randy Ruder, CCM, CCE 2019 CMAA President